About the Volkswagen Group
About the Volkswagen Group
About the Volkswagen Group

About the
Volkswagen Group

  1. About the VW Group

Welcome to Volkswagen Rwanda. Importers information

CFAO Motors Rwanda is a subsidiary of CFAO Automotive, the largest automobile network in Africa and the French overseas territories. 

CFAO MOTORS RWANDA "Driving with Confidence".
Trusted network of choice for leading global brands. CFAO MOTORS is the exclusive Rwandan distributor of the prestigious global brand Volkswagen. It sells a wide range of new passenger vehicles.

A dynamic, customer-centric organization.
Located at the Special Economic Zone, Gasabo District Kigali, CFAO MOTORS  RWANDA comprises a team of skilled professionals striving for customer satisfaction through a relentless focus on quality and compliance with automakers' international standards of excellence.

Unwavering commitment to customer service.

Volkswagen Kenya customer service

It uses leading-edge facilities and technology to provide a complete range of before- and after-sales services to meet all customer needs:

  • Services for professionals: 
    CFAO MOTORS provides professional customers and partners with tailored services that include car fleet management and drive-by workshops.
  • Manufacturers' warranty: 
    All vehicles and spare parts sold through our network are covered by Volkswagen warranty.
  • Original spare parts: 
    CFAO MOTORS uses only original spare parts for the brands it distributes in order to provide the highest standards of service and to guarantee product performance over the long term.
  • Tailored maintenance contracts: 
    Customers may choose between a number of different service contracts depending on a vehicle's age and mileage.
  • Round-the-clock assistance: 
    CFAO MOTORS provides its customers with a round-the-clock breakdown service.
  • After-sales service: 
    CFAO MOTORS offers a comprehensive range of after-sales services using leading-edge facilities and skilled personnel who receive training from Volkswagen on a regular basis.

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